Frequently Asked Questions

Yes, we are accepting new clients (upon review) aged 16 to 65 with non-severe mental illness.  Please request an appointment online. 

To provide optimal care to each person, and to keep our clinic running as smoothly as possible, we do limit the number of new client intake consultations per week.

We  are in network with Sentara Health Plan. 

We contract with third party companies for a limited number of insurance based patients. 

 We offer self-pay / out of network if you don't have an insurance we are contracted with, or chose to pay cash.  You may submit your receipt to your insurance for consideration of reimbursement via  out of network benefits. 

Most likely, yes! We run FSA/ HSA cards. However, it is your responsibility to ensure your plan's specifics. Refer to your individual plan administrator for clarification

No referral needed, but we are always pleased to collaborate with other healthcare providers on your care!

Generally, no, but Fawn Workman NP is trained in therapy and incorporates it into sessions. Occasionally we will have therapy only session without medication/ supplement management. 

Everyone is different, but typically we would meet every few weeks for a short time, then monthly or every other month. Very stable patients (not on a controlled medication) can be spaced out every 3-4 months depending on their meds, needs, and other context. 

Yes, as long as you are physically in the state of Virginia during the call and it's approved by your provider. In fact, most of our clients prefer telehealth because it fits into their daily routine! We also offer in person visits. 

Please visit the scheduling  section on the home page. 

We do not operate crisis services, nor are we on call. 

Whether you are an existing patient or not a patient, please call or text  9-8-8,  call 9-1-1,  or go to the nearest ER,  and preferably a psych ER. In Lynchburg, Centra Health has a walk in Adult Psych Urgent Care.  https://www.centrahealth.com/services/cmg-piedmont-psychiatric-adult-urgent-care

We do not provide these until patients are well known to the practice (typically several visits over several months). Fees may apply to any paperwork completed. 

Please visit the resources section on the home page. We add to it from time to time!